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    Ensuring a conducive infocomm media regulatory environment

    Infocomm media convergence has caused a paradigm shift in the way the infocomm and media sectors are operator and how consumers consume telecom and media services. Market forces and technological developments are blurring the traditional divides between IT, telecommunications and broadcasting. MCI and IMDA work together to ensure that our infocomm and media regulatory environment remains conducive for businesses and that consumers can continue to benefit from these market developments.

    Challenges

    1. Ensure that our regulations keep pace with infocomm media convergence and market developments.
    2. Maintain a balance between harmonising policies across the infocomm and media sectors, while recognising that each sector may have unique characteristics. 

    Actions

    1. Adopt a nimble and responsive position on the regulation of Over-the-Top service providers as the market is still evolving.
    2. Allow the offering of triple/quad-play bundles that comprise a range of telecommunication and broadcast services (e.g. mobile phone, fixed line broadband, fixed line phone, pay TV).  

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    Promoting effective and sustainable competition

    Effective and sustainable competition can lead to lower prices, higher service quality, increased consumer choice and greater innovation. To achieve this, MCI works with IMDA on policies to ensure that telecom and media markets have clear competition rules which promote a conducive environment for investment and innovation; thereby allowing healthy, effective and sustainable competition to flourish.

    Challenges

    1. Ensure that regulatory frameworks promote competition for the benefit of end-users.
    2. Facilitate long-run industry investment despite short-term competitive pressures.
    3. Traditional telecom platforms now carry content (e.g. Internet Protocol Television) and traditional telecom services are now offered over the Internet (e.g. Whatsapp and Skype). 

    Actions

    1. Regular review of the Telecom Competition Code and Media Market Conduct Code, which enshrines sector-specific competition management frameworks (e.g. requirements such as licensees’ duty to customers; price regulation; fair competition rules; determination of dominance; M&A rules; and enforcement mechanisms).
    2. Maintain open access to the Nationwide Broadband Network so as to promote vibrant and sustainable competition for fibre broadband services.

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