Amendments will strengthen consumer protection and support business innovation

Proposed amendments to the Personal Data Protection Act (PDPA) to address Singapore’s evolving digital economy needs, and related amendments to the Spam Control Act (SCA), were passed in Parliament today. 

2. To benefit citizens and the economy, the PDPA has been amended to: 

a) Strengthen consumer trust through organisational accountability;
b) Enhance effectiveness of enforcement;
c) Enhance consumer autonomy; and
d) Enhance data use for innovation.

3. These amendments will strengthen consumer protection, while giving organisations the confidence to harness personal data for innovation.

Background

4. This is the first comprehensive review of the PDPA since its enactment in 2012. Since then, we have seen exponential growth in the amount of data available globally, due to increased use of social media, online activities and increasing adoption of Internet-of-Things (IoT) technologies. Data has become an integral part of our society, economy and lives.

5. Consumers today are also accustomed to highly personalised services, achieved through data-driven technologies, and expect organisations to be accountable for protecting and using the different types of data responsibly.

6. The amendments passed today aim to ensure that the PDPA continues to safeguard consumers’ interests in the Digital Economy, while keeping pace with technological advances and new business models. It also incorporates feedback received during extensive public and industry consultations conducted by the Ministry of Communications and Information and the Personal Data Protection Commission since 2017. The PDPA has been updated to be aligned with, and benchmarked against, international best practices from other leading jurisdictions and global frameworks. This enables multi-national companies to adapt global best practices in their Singapore offices easily, minimising compliance costs and adjustments when Singapore-based companies expand into global markets.

7. Together, these amendments will support Singapore’s ambition to be an innovation and commercial hub. They strengthen consumer trust, provide further clarity to organisations when they use personal data to develop better products, offer more personalised services, and improve operational efficiencies.

8. For more information, please refer to the following:

Annex A: Opening Speech by Minister for Communications and Information Mr S Iswaran
Annex B: Closing Speech by Minister for Communications and Information Mr S Iswaran
Annex C: Infographic - How the enhanced PDPA can help grow your business
Infographic - How the enhanced PDPA will benefit you



ISSUED BY THE MINISTRY OF COMMUNICATIONS AND INFORMATION AND PERSONAL DATA PROTECTION COMMISSION
2 November 2020

 
Speech by Mr Tan Kiat How, Senior Minister of State, Ministry of Communications and Information at the “Overcoming the Financial Sector’s AIDA Talent Shortage: Roadmap for 2023 and Beyond” event on 22 May 2023 Speeches Digital Defence, Cyber Security, Digital Readiness 22 May 23
Speech by Mrs Josephine Teo, Minister for Communications and Information, at the launch of "Stewardship of the Singapore Media Staying on Course" on 16 May 2023 Speeches Others, Infocomm Media 16 May 23
MCI Response to PQ on Steps to Protect Consumers and Businesses from Losses due to Disruption of Digital Services by Service Providers Parliament QAs Digital Readiness, Digital Defence 09 May 23
MCI Response to PQ on Ensuring Development and Maintenance of Ethical Artificial Intelligence Standards Parliament QAs Cyber Security, Digital Readiness 09 May 23
MCI Response to PQ on Regulatory Framework for Artificial Intelligence Governance in Singapore Parliament QAs Cyber Security, Government Technology 21 Apr 23
Transcript of Welcome Remarks by Mrs Josephine Teo, Minister for Communications and Information, at SingPost’s Buka Puasa on 13 Apr 2023 Speeches Others 13 Apr 23