Parliament Sitting on 4 May 2020


34. Ms Joan Pereira:
To ask the Minister for Communications and Information (a) over the past three years, how many complaints have been made by mobile customers receiving online betting messages; and (b) what can a mobile subscriber do to block out such messages.


At present, when the Police receives a complaint, they will note the offending phone number and take appropriate actions, such as follow-up investigations. Since May 2018, the Police has been working with the telcos to terminate phone numbers associated with illegal online betting activities. While the Police does not track the global number of complaints for online betting messages specifically, about 1,300 phone numbers have been terminated to date. These were identified through complaints by members of the public, or through investigations carried out by the Police.  

2. Mobile subscribers should block online betting messages they receive using the spam filtering functions on their phones or third party applications. In addition, they can report such messages to SPF’s I-Witness platform, the Police@sg mobile app, or via email. MCI and IMDA will also continue to work with MHA and the Police to counter SMSes promoting illicit activities including online betting.  

MCI response to PQ on Take-up Rates for Various Digital Support Programmes and Ensuring Availability of Digital Learning Devices for Students Parliament QAs Infocomm Media, Public Comms, Digital Readiness 04 Jul 22
MCI response to PQ on Avenues of Recourse when Social Media Organisations Do Not Comply with Government's Directions Parliament QAs Digital Defence, Public Comms 04 Jul 22
MCI response to PQ on Programmes to Train Seniors to Adopt Digital Services Including Making Online Purchases and Using Digital Banking Services Parliament QAs Digital Readiness, Infocomm Media, Public Comms 04 Jul 22
MCI response to PQ on Penalties for Internet Service Providers for Fault Repairs Taking Longer than 24 Hours Parliament QAs Infocomm Media, Public Comms 04 Jul 22
MCI response to PQ on Steps to Protect Singapore's Critical Infrastructure from Malware Threat Parliament QAs Cyber Security 04 Jul 22
Speech by Dr Janil Puthucheary, Senior Minister of State, Ministry of Communications and Information, at Singapore Tamil Youth Conference on 2 July 2022 Speeches Public Comms 02 Jul 22