MCI response to PQ on number of complaints made to Do Not Call Registry since 2019

03 NOV 2020

Parliament Sitting on 3 November 2020

QUESTION FOR WRITTEN ANSWER

12. Ms He Ting Ru: To ask the Minister for Communications and Information (a) since 2019, how many complaints have been made  to the Do Not Call (DNC) registry; (b) how many complaints related to unlicensed moneylending messages and calls; and (c) how many complaints relate to illegal betting or gambling opportunities? 

Answer:

  1. Between January 2019 and September 2020, the Personal Data Protection Commission (PDPC) has received approximately 73,000 complaints on unsolicited calls and text messages.  Of these complaints, around 21,000  were related to unlicensed moneylending, and 19,000 were related to illegal betting or gambling opportunities.  These complaints have been referred to the Singapore Police Force (SPF).

  2. The PDPC will continue to support the SPF in their efforts to tackle scams and other illegal activities.